REVIEWS


You Don't Have to Take Our Word for It!

Here's what some of our satisfied customers have to say about Landmark Auto Group:

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01/15/2024

Good guys busy shop though I had repair done and my actual price was lower than the quote



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10/05/2023

Very professional and experienced.



05/22/2023

I was able to come into Max's shop and have my AC problem diagnosed and fixed within a couple hours, with a fair price. This was after going to the dealership, and having them unable to find the cause of the problem.



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04/29/2023

Excellent Service Kind friendly, very honest. Professional Knowledgeable Quick service Best place I have ever been to for my car. Highly recommended I would never go anywhere else EVER BEST PLACE TO TAKE YOUR CAR!!!!



02/01/2023

A godsend. Had a large screw - washer & all - stuck in my driver's side front tire. Called assuming I would have to schedule an appt & was told I could come by same day (I was about 15-20 min. away in Kingstowne). When I asked how long a plug would take (had young son with me) I was told 15 mins. The gentleman was not lying! The tire was repaired very quickly. Another gentleman, Max, was so courteous and kind with my son while we waited (even showed him how the car lift works). Will be taking both my husband's car & mine here for any needed work in the future. Very affordable.



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12/30/2022

Chris and the team was absolutely great, great customer service great hospitality and great communication skills all around. Put my request in the night before and Chris got back to me the next day and was able to look at the car and get it fixed for me to head back to Hampton VA. Great service great staff definitely will come back and get my car service next time I'm back.



12/06/2022

Went to get emissions test twice and both times had a good experience with great service and friendly staff.



11/02/2022

Can't say enough positives about Max. We drove from Boston to Fairfax to visit grandkids, then to Old Town to enjoy. Suddenly a noise from under the car, a flap dragging on the ground. Not a good situation. Reviews online (Google, Yelp, others) all point to Landmark Auto and Max. Called and he said bring it in. He was kind and reassuring when we arrived, put our car up on a lift. His mechanic immediately saw the problem, nothing major, a quick fix, an incredibly fair price. It was a great experience, in a vulnerable moment, to be treated so well and taken care of. This is a long way of saying that I highly recommend Max because you can trust he will treat you fairly and fix your car.



11/01/2022

I had gone to 4 other auto repair shops to get my tire patched up but no one could fit me into their schedule. Gabe got me in even though they were busy and really helped me out because I have to make a long road trip the next day. Truly life savers. These guys are super nice and efficient. 5 star people.



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07/11/2022

Perfect, thanks.



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06/02/2022

Al is an excellent mechanic. He knows his way around BMWs, especially M-series models. I was happy to see how much he knew about the quirks these cars have and how to address them. He has worked on all three of our cars (X5, 335, M3) and they are running smoothly. Highly recommend!



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01/31/2022

They were awesome! I went for an emissions test. Was super quick and very helpful. They even added air to 1 of my tires and put my new license plates on. Great team there!



11/17/2021

I wanted to say thank you for the great service! Al was super knowledgeable, nice and patient. I appreciate the warm service, as I have found in the past, auto repair shops being intimidating and condescending. The service here was the exact opposite. I will be back for my follow up repairs and highly recommend Landmark Auto Group to anyone that is need of car repairs. Thank you!



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11/02/2021

I am sooooo HAPPY I tried this place, a year ago. They are HONEST; PROFESSIONAL; REASONABLE; AND FRIENDLY. I have a Diesel Porsche and they take of all of my needs. Thank you!



10/26/2021

Service was very good. No add work or parts than what is required for CV axle work. Al was very cordial and accommodating. No know it all attitude.



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10/08/2021

Above and beyond for an out of town traveler.



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09/28/2021

Great service



07/28/2021

Fantastic experience today! I had an appointment at 3:30 and I swear they were working on my car by 3:35. Oil change and emissions done in an hour at a reasonable price. They didn't take advantage of the fact that I left my emissions till the end of the month and really needed my car done. They were professional and very inviting. Will definitely be back.



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07/13/2021

Al is amazing , they were super busy and he was able to fit us in the schedule . Amazing and fast service



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07/06/2021

Excellent service. I took my Audi Q5 for brake work and I am very happy customer. They completed the job in 2 hours with reasonable price and complete professionalism. They explained things to me very clearly, the various options and what needs to be done. I felt they were honest and not pushing unnecessary repairs as most of repair shops do. I Fully recommend this place.



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07/02/2021

Max was cool and handled everything for me, great friendly people at the service desk.



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05/18/2021

Max and team are the best.



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05/12/2021

Amazing guys. Did my emission check so quickly. Very quick and professional.



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05/11/2021

Great customer service and very knowledgeable on my BMW. Highly recommend.



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05/01/2021

I was in an out in under 20 minutes!! Needed emissions done and they were very professional and helpful!! Friendly service !!



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03/19/2021

First time I write a review after years of coming here, they have always been great people, professional, friendly, accommodating, thoughtful of your money, they'll advise what is urgent and what can wait if you need to save some money. All of my experiences here have been excellent, once they saved me from buying a new tire because they identified the one I had as faulty from manufacture, they're honest and they'll tell you when your car will be ready, no guessing games. Thank you guys, you're the best.



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02/23/2021

One of the best auto shops! Great service, knowledgeable staff, transparent and communicative. Our go to shop for all of our cars. Can't recommend enough!



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01/13/2021

Max and his team are exceptional. I've never had a bad experience. I've been utilizing their repair services for about two years now, and I have never had a bad experience. They are very personable, professional, and they do quality work.



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12/13/2020

My friend took his Fiat 500 to Landmark Auto Group for inspection repairs. They did such a great job fixing his car that when my Jeep needed repairs I immediately called Mack the owner and made a appointment. Mack and his team got me back on the road quickly and my Jerp runs great! It has been said that word of mouth is the best advertising and it's true. When my sons BMW need repairs he took his car there and once again another satisfied customer! These guys are very professional I would recommend them to friends and family.



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10/23/2020

They seem cool I towed my customers car there. He loves them and they were cool to drop a car off to.....mini cooper grey......



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09/22/2020

I can't say enough good things about this place. Extremely professional and compassionate staff. It's hard to find a car place not trying to scam you in NOVA area but these folks are 100% genuine. They have saved me a lot of money over the years. You won't regret it!



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09/15/2020

Very helpful with an easy fix. Walked me through diagnosis and saved me some money. They also recommended a good towing service.



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09/06/2020

Good location. Competent staff. Sometimes I even just stop by to say hi.



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08/31/2020

Best car shop in the area. Excellent service



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08/18/2020

The guys there are great, the work was done fast so far everything is good



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07/29/2020

These guys are the best in Northern Virginia. My wife and I drive in from Sterling now that we've moved because they do great work, we trust them, and they do an excellent job of communicating what is needed before they do it (i.e. no surprise charges). Cannot recommend more highly. Wish other places were this friendly and professional.



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06/26/2020

Very good service and price.



06/25/2020

I needed some brake work done for state inspection reasons, (during COVID) so called Al and he got me in the next day. His service estimate was well below previous estimates from other shops, and he did all the work in one day. PLUS, I had left him with only my valet key, he actually drove to my house for the remote fob so I didn't have to take two more Lyft rides. Above and beyond. Everyone I came in contact there was polite, safety conscious and helpful. What a find.



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01/17/2020

Max the owner is amazing!! I feel like every time I go there it's like having your dad look at your car you know that you're going to get a truthful and honest diagnostic and actual care of your car. His work and labor is very reasonable in comparison to most luxury Auto repair shops in the northern Virginia market and they're always trying to give you options and alternatives to providing the most effective cost based on your budget giving you both a high option and low option of materials work and labor shows the good genuine honest loyal business trade and sportsmanship that Max puts into his business. I've been to a lot of shops in the area including their sister shop in Springfield which is just as amazing in the aspect of the work but just as good quality work. I will say the landmark Auto on Duke Street isn't the most posh posh in the aspect of the seating area to wait for the work for your car to be done, but the people there are very much like family very friendly and always willing to make sure they provide you the most cost-effective quality work for the amount of money that you're looking to spend along with options. It is truly the best auto repair shop in northern Virginia for Mercedes, Porsche, Audi, BMW and Volkswagen. Landmark Auto group becomes your family as all of the customers there are mostly returning and or loyal customers who come back, Max is the most loyal businessmen that I know in the northern Virginia market! Thanks guys you make one of the most nervous stressful moments in one's life dealing with their car and issues that it may be having one of the most relaxing professional experiences that I've ever experienced. Max you're the best!!



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12/30/2019

Great service each time I need to come. I have an old car so that is frequent. Sadly.



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12/04/2019

Max the owner is amazing!! I feel like every time I go there it's like having your dad look at your car. You know that you're going to get a truthful and honest diagnostic and actual care of your car. His work and labor is very reasonable in comparison to most luxury Auto repair shops in the northern Virginia market and they're always trying to give you options and alternatives to providing the most effective cost based on your budget. Giving you both a high option and low option of materials work and labor shows the good genuine honest loyal business trade in sportsmanship that Max puts into his business. I've been to a lot of shops in the area including their sister shop in Springfield which is just as amazing in the aspect of the work but just as good quality work. I will say the landmark Auto on Duke Street isn't the most posh posh in the aspect of the seating area to wait for the work for your car to be done, but the people there are very much like family, very friendly and always willing to make sure they provide you the most cost-effective quality work for the amount of money that you're looking to spend, along with options. It is truly the best auto repair shop in northern Virginia for Mercedes, Porsche, Audi, BMW and Volkswagen. Landmark Auto group becomes your family as all of the customers there are mostly returning and or loyal customers who come back. Max is the most loyal businessmen that I know in the northern Virginia market! Thanks guys you make one of the most nervous, stressful moments in one's life dealing with their car and issues that it may be having one of the most relaxing professional experiences that I've ever experienced. Max you're the best!!



reviewiconHonest People Who Do Solid Work!
12/02/2019

Great service, honest people who do solid work. I would never take my car anywhere else.


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Max and Jay are awesome! I have taken my 2008 BMW 335i there every time repairs are needed! Every time I call, Max answers the phone and knows me by name! Jose is the BMW specialist and he is very good! I will keep these guys around for a while!



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I have nothing but good things to say about these guys. They fixed a loose wire in a headlight for me back in the summer, and I was incredibly impressed with the service. I was brought over and shown what was going on, and they explained exactly how they would fix it. The repair lasted several months. I came in again today because the plastic wire binding had loosened due to the cold weather. I was fully prepared to pay for another repair, but they fixed it again for free since it had only been a few months. I am incredibly impressed with the customer service at Landmark Auto Group and will definitely be returning next time!



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They helped me to locate a hard-to-find part for my VW Beetle. Worked with me over several weeks and the job was finished and I am extremely satisfied with it. I highly recommend these guys!



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Todd and Max were great yesterday! I had a problem with my 4Runner, they squeezed us in and accommodated us promptly. They were honest and very efficient. Would definitely go back for future auto care!



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Awesome service. I was in and out of this service station fast. I went in for a safety inspection for Uber.



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Down to earth, efficient, and fairly-priced, Todd and the mechanics at Landmark Auto Group are top-notch. They have fixed numerous problems with my 2006 Honda Fit and they always get me back up and running in no time.



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I had to have my 2009 BMW 328i valve cover gasket replaced. BMW wanted to charge me $2000. Landmark charged $1100 and they do a better job than BMW and the customer service is superb. Max, Todd and their team are the areas best kept secret. I don't even take my BMW to BMW for repairs anymore. Landmark Auto is my auto repair place to go.



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I could literally name a dozen times Max and Landmark Auto Group have helped me out in a fair and informative manner. This is the way all garages should operate.



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Great shop. They do good work at fair prices. Unlike some other shops I have never left there feeling like I was robbed.



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It's very hard to find an auto place nowadays that does a good honest job and cares for people. I see why your place is doing so well. Keep up the good work!



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Couldn't be happier with the service this place has provided us. They are very upfront and dependable people. When my warranty expires on my current car, I will definitely take it to Landmark for service.



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I've been to this place many times with my European cars. Always stood behind their work and I've never felt taken advantage of. Great place!



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Since we moved to VA, we were looking for an honest reputable mechanic and we are lucky to have this shop! They are all hard working, intelligent, and fair people at this shop who give you a true diagnosis of your car without all the extras added to a quote to rip you off. You can trust what they are telling when it comes to repairing and maintenance of your car. Max and Todd are the best and always take good care of each customer! We will always stay loyal to this shop!



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Reviews

Quote reviewicon

Good guys busy shop though I had repair done and my actual price was lower than the quote

, 01/15/2024

Quote reviewicon

Very professional and experienced.

, 10/05/2023

I was able to come into Max's shop and have my AC problem diagnosed and fixed within a couple hours, with a fair price. This was after going to the dealership, and having them unable to find the cause of the problem.

, 05/22/2023

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