CUSTOMER SURVEY


Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Landmark Auto Group is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Landmark Auto Group we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

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Agree
Agree Disagree Strongly
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Applicable
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I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.


Reviews

Can't say enough positives about Max. We drove from Boston to Fairfax to visit grandkids, then to Old Town to enjoy. Suddenly a noise from under the car, a flap dragging on the ground. Not a good situation. Reviews online (Google, Yelp, others) all point to Landmark Auto and Max. Called and he said bring it in. He was kind and reassuring when we arrived, put our car up on a lift. His mechanic immediately saw the problem, nothing major, a quick fix, an incredibly fair price. It was a great experience, in a vulnerable moment, to be treated so well and taken care of. This is a long way of saying that I highly recommend Max because you can trust he will treat you fairly and fix your car.

, 11/02/2022

I had gone to 4 other auto repair shops to get my tire patched up but no one could fit me into their schedule. Gabe got me in even though they were busy and really helped me out because I have to make a long road trip the next day. Truly life savers. These guys are super nice and efficient. 5 star people.

, 11/01/2022

Quote reviewicon

Perfect, thanks.

, 07/11/2022

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