CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Reviews
Highly recommend this shop! The team here is honest, professional, and truly knows their stuff. I brought my car in for a strange noise, and they diagnosed and fixed the issue quickly without trying to upsell unnecessary work. Prices were fair, and the service was top-notch from start to finish. It’s rare to find a mechanic you can fully trust, but this place is definitely i recommend it Mustafa Saeed, 04/09/2025 |
Excellent service, ranging from fixing the ac system on my truck, to identifying the underlying cause of why it was broken in the first place. I prefer to take my business to landmark auto group, due in part to their mechanical skill, but also their hospitality and customer service. When you call in you’re likely to speak with max the owner, while providing you solutions and estimates for your vehicle he is a joy to speak with. Kyle Koppie, 08/26/2024 |
Very professional, good rate, and excellent with European cars! Jean-Francois Simard, 06/21/2024 |