CODE OF ETHICS

CODE OF ETHICS


  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.

Reviews

I wanted to say thank you for the great service! Al was super knowledgeable, nice and patient. I appreciate the warm service, as I have found in the past, auto repair shops being intimidating and condescending. The service here was the exact opposite. I will be back for my follow up repairs and highly recommend Landmark Auto Group to anyone that is need of car repairs. Thank you!

, 11/17/2021

Quote reviewicon

I am sooooo HAPPY I tried this place, a year ago. They are HONEST; PROFESSIONAL; REASONABLE; AND FRIENDLY. I have a Diesel Porsche and they take of all of my needs. Thank you!

, 11/02/2021

Service was very good. No add work or parts than what is required for CV axle work. Al was very cordial and accommodating. No know it all attitude.

, 10/26/2021

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